On December 16th Yahoo held an all-hands meeting to rally the troops after a big round of layoffs. Around 11 AM someone at this meeting showed a slide with a couple of Yahoo properties grouped into three categories, one of which was ominously called "sunset". The most prominent logo in the group belonged to Delicious, our main competitor. Milliseconds later, the slide was on the web, and there was an ominous thundering sound as every Delicious user in North America raced for the exit. [*]
I got the message just as I was starting work for the day. My Twitter client, normally a place where I might see ten or twenty daily mentions of Pinboard, had turned into a nonstop blur of updates. My inbox was making a kind of sustained pealing sound I had never heard before. It was going to be an interesting afternoon.
Really interesting article by the founder of Pinboard on how they coped with the phenominal increase in traffic they experience following Yahoo's botched announcement that they would be running down their Delicious online bookmarking service.
A bit in here for everybody from tech heads to customer service rep's to people just interested in the inner workings of a succesful online service. Its a really interesting read and as one of the thousands who jumped ship over that weekend and moved to Pinboard, I have to admit to feeling a little guilty about the sleepness nights we all caused.
Its a great service, so if you haven't tried it all ready I strongly recommend you take a look at Pinboard.in or read the article in full on the Pinboard Blog.
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